Leasing
A REN Tours update is ready. Your saved tour will be kept.
Leasing workspace
Start a tour
Enter the prospect and preferences once. Matching available homes and vacant homes appear below on this same page, then jump straight to the follow-up when you are ready.
Current tourSaved on this device
Scheduled toursChecking the calendar…View schedule
Funnel calendar
Scheduled tours
Load one to prefill the prospect, time, email, and attached units.
Tour setup
Prospect + preferences
One short form before choosing homes.
1
ProspectWho are we touring with?
2
PreferencesWhat should we show?
Home type
Staff notesOptional · internal only · never sent to the residentAdd notes ⌄
Available homes · follow-up selection
Available homes
Relevant homes are shown first and selected for the follow-up automatically. Other homes in the same type stay collapsed below. Uncheck anything you do not want included in the email.
Vacant homes · tour route
Vacant homes to show
Relevant vacant homes are shown first. Other tourable vacancies in the same home type stay collapsed below so the route remains easy to scan.
Tour route
Selected homes to show
Choose from the relevant vacancies above. REN Tours orders selected homes from the highest floor down to reduce elevator backtracking.
REN talking pointsQuick reminders during a tourOpen
41st-floor rooftop360° skyline, Lake Union, mountain, Space Needle, and city views.
Outdoor terraceFire pits, BBQ grills, and comfortable outdoor seating.
Work + meeting spacesCoworking areas, private meeting rooms, focus spaces, and resident gathering areas.
Fitness + pets24/7 fitness center, pet spa, and 4th-floor dog park.
Smart homeStratis controls for lighting and HVAC, ButterflyMX access, and Luxer One package management.
Apartment finishesQuartz countertops, natural stone tile, premium appliances, A/C, expansive windows, and balconies in many homes.
Available homes
Availability
Compare floorplans and pricing, then add tourable homes to your route.
Best for this tour
Relevant available homes
Based on your current tour preferences. All homes are listed below.
Current vacancies
Vacancies
Current physical vacancies, readiness, and entry restrictions from your reports.
0current vacancies
Best for this tour
Relevant vacant homes
Based on your current tour preferences. All vacancies are listed below.
Vacancy focusLongest-vacant homes are surfaced first. Add a tourable home directly to the route from here.
—oldest vacancy
Potential openings
Potential openings
Potential openings are a staff planning view of floorplans that may become available later. Unit numbers stay internal here and do not automatically change the prospect follow-up.
0possible homes
Future floorplan view · staff unit detailREN Tours groups later lease-end timing by floorplan for planning. Add any floorplan you want to send from Follow-up Email → Additional floorplans.
—next possible timing
Follow-up email
Review and send
Choose exactly what the prospect should receive, make any final edits directly in the preview, then send through the REN Seattle mailbox.
REN mailbox · Power Automate
Checking sending connection…
Ready for reviewChoose the homes, check the preview, then send from the REN mailbox.
Send setup
Prospect + sender
Outgoing mailboxREN Seattle
Renseattle@greystar.com
Renseattle@greystar.com
INTERNAL ONLYTour notes
For staff reference only. General and per-home tour notes are excluded from the email preview, copied email, and Power Automate send.
SENT TO RESIDENTFollow-up note
This text is included in the email preview and will be sent to the resident.
Already selected
Homes in this email
These came directly from the Email options step. Go back there if you want to add or remove a current home.
Live review
Email preview
Edit directly below. Your final edited version is sent exactly as shown.
Live preview
No email ready yet.Select at least one home or an Additional floorplan. The preview will build automatically.
Email actions
Leasing follow-up CRM
Prospects + Waitlist
One shared pipeline for tour prospects, waitlist households, follow-up dates, preferences, and bulk availability outreach.
Active prospects0not leased / lost
Waitlist0active
Follow-up due0due today / overdue
Contacted 7d0recent outreach
Selected0for email
New availability outreach
Send by home type
When a new unit type opens, select the matching saved audience here. Final sending still checks each person's budget, timing, square footage, and do-not-email setting.
Find the right people
Prospect list
Reverse match
Who should we contact for this home?
Choose a current available home to rank the prospect list for that exact unit.
Individual emails · one recipient at a time
Availability update
REN Tours personalizes each message using that prospect's saved home-type preferences. No BCC list is created.
Inventory to match
Utility · System health
Data sources
REN Tours listens to the same REN Tools data hub. New report arrivals rebuild the property view automatically.
No normal “publish” stepREN Tours opens the last successfully compiled property state immediately. A background job checks the shared report hub every minute and rebuilds only when a source file actually changes. Manual refresh is only for troubleshooting.
Open report hub
Guardrails
What REN Tours will not do
It will not silently invent a vacancy list when a source fails. Unsupported PDF arrivals stay available in the central report hub and are flagged here; spreadsheet feeds are used for the live property model.
Leasing command center
Today at REN
Current availability, vacancy operations, and upcoming exposure in one clean view.
PROPERTY DATA
Loading…
Checking report feeds
Upcoming exposure
Potential vacancies
Operations